Deep Root Galaxy

Privacy Policy

Last updated: June 2026

1. Introduction and scope

Deep Root Galaxy LTD ("Deep Root Galaxy", "we", "our", "us"), a company registered in Israel at 132 Menachem Begin Road, Tel Aviv - Jaffa, 6701101, Israel, builds desktop software utilities and operates this website. This Privacy Policy explains what information we collect when you visit the site, why we collect it, how we use and protect it, and the rights you have over it.

This Policy applies to individuals who access, browse, or otherwise interact with our website and any related digital assets we operate (collectively, the "Website"), including visitors, prospective customers, and business contacts.

This Privacy Policy forms an integral part of our Terms & Conditions. Capitalised terms not defined here have the meanings given to them there.

Provision of personal data is voluntary. Where required by applicable law, personal data is collected on the basis of your consent. Failure to provide certain information may limit our ability to respond to your enquiry or provide requested services. By using our website you agree to the practices described below. If you do not agree, please discontinue use and contact us at [email protected].

This Policy also includes jurisdiction-specific disclosures for residents of the EEA, the United Kingdom, California, and certain other U.S. states. See Section 13.

2. Data controller

For the purposes of applicable data protection laws, Deep Root Galaxy LTD acts as the data controller with respect to the personal data processed under this Policy.

Deep Root Galaxy LTD
132 Menachem Begin Road
Tel Aviv - Jaffa, 6701101, Israel
[email protected]

3. Information we collect

The information we may collect falls into two broad categories:

  • Non-personal data. Anonymous or aggregated information that cannot reasonably be used to identify an individual, such as general statistical or technical data about how the website is used.
  • Personal data. Information that identifies or may reasonably identify an individual, including the categories below.

(I) Online identifiers and usage information

IP address, cookie identifiers, device type, browser details, language preferences, access timestamps, page interactions, error logs, approximate geographic location (country level), and related analytics data. Collected automatically when you visit the website.

Purposes: operating and securing the website; detecting errors, fraud, or misuse; internal analytics and performance improvements; marketing, advertising, and conversion tracking.
Legal basis (where GDPR applies): legitimate interests for strictly necessary and security purposes; consent for analytics and advertising cookies.

(II) Communication and contact data

Name, email address, message contents, and any other information you choose to send when contacting us. Where a purchase is made, we also receive licence and transaction records processed through our payment provider.

Purposes: responding to enquiries; business communications and marketing outreach; record-keeping and compliance; improving our products and services.
Legal basis: consent or legitimate interest, depending on context. You may withdraw consent or opt out of marketing communications at any time.

Our desktop software is designed with a minimal footprint in mind. We aim to limit what is collected to what is genuinely necessary for the software to function and for us to provide support.

4. How we use the information

We use the information we collect to operate, maintain, and improve our website and software; to respond to messages and support requests; to fulfil purchases; to conduct marketing and promotional activities where you have not opted out; to investigate suspected misuse or security incidents; and to comply with our legal obligations.

5. Sharing with third parties

Deep Root Galaxy does not sell, rent, or trade your personal information. We may share information only in the following circumstances:

  • With service providers who assist with hosting, analytics, security, payment processing, or professional services, strictly under contractual confidentiality and data-processing terms.
  • With marketing and advertising partners, where applicable and to the extent permitted under this Policy.
  • With affiliated entities, subject to this Policy or a substantially equivalent one.
  • When required to comply with applicable law, a lawful court order, or a binding request from a regulatory authority.
  • To establish, exercise, or defend legal claims, or to protect the rights, property, and safety of Deep Root Galaxy, our users, or the public.
  • In connection with a corporate transaction such as a merger, acquisition, or sale of assets, in which case the receiving party will be bound by this policy or a substantially similar one.

Non-personal data may be shared more freely at our discretion.

6. Cookies and tracking technologies

We use cookies and similar technologies to support website functionality, security, analytics, and where applicable, advertising. Cookies may be placed by us (first-party) or by third parties. You may manage or withdraw consent using our cookie preference controls or your browser settings. Certain essential cookies cannot be disabled as they are required for the site to function. Disabling non-essential cookies will not affect your ability to use the website.

7. Your rights

Depending on where you live, you may have the following rights:

  • Access — obtain a copy of the personal data we hold about you
  • Correction — have inaccurate data rectified
  • Deletion — request erasure of your data ("right to be forgotten")
  • Restriction — limit how we process your data in certain circumstances
  • Objection — object to processing based on legitimate interests
  • Portability — receive your data in a structured, machine-readable format
  • Withdraw consent — at any time, without affecting prior processing
  • Marketing opt-out — unsubscribe from promotional communications at any time
  • Complaint — lodge a complaint with your local data protection authority

To exercise any of these rights, write to [email protected] with enough information for us to identify your records. We may ask you to verify your identity before processing the request. Where GDPR applies, you may also lodge a complaint with the relevant Data Protection Authority or, in the UK, the Information Commissioner's Office.

8. Data retention

We retain personal information only for as long as is necessary for the purposes described in this policy: to provide ongoing support, to satisfy accounting and tax obligations, and to defend against legal claims. Correspondence is reviewed periodically and deleted when it is no longer useful. You may ask us to delete your records earlier at any time.

9. Security

We apply reasonable administrative, technical, and organisational safeguards — including encryption in transit, access controls, and limited internal access on a need-to-know basis — to protect the information entrusted to us. No method of transmission over the Internet and no method of electronic storage is completely secure; we cannot guarantee absolute protection. If we become aware of a breach affecting your personal data, we will notify you in line with applicable law.

10. Third-party websites

Our website may contain links to websites operated by third parties. This Privacy Policy does not apply to those sites. We encourage you to review the privacy practices of any third-party website you visit, as we are not responsible for their content, practices, or policies.

11. Children

Our website and software are not directed to children, and we do not knowingly collect personal information from minors. If you believe that a child has provided us with personal information, please contact us so we can delete it promptly.

12. International transfers

Deep Root Galaxy is based in Israel. Where we use service providers located outside your country, your information may be transferred to, stored in, or processed in jurisdictions whose data protection laws differ from your own. We take appropriate contractual and technical measures to ensure that your information continues to be protected to a standard consistent with this policy.

13. Jurisdiction-specific notices

California residents (CCPA/CPRA)
California residents may have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected, the right to delete, the right to opt out of the sale or sharing of personal information, and the right to non-discrimination. To submit a request or enquire about your rights, contact us at [email protected].

Other U.S. state privacy rights
Residents of certain U.S. states may have additional rights, including access, deletion, correction, and opt-out of targeted advertising or the "sale" of personal data as defined by applicable law. Requests will be responded to within statutory timeframes. Contact us at the address above to submit a request.

14. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, our technology, or applicable law. When we do, we will revise the "Last updated" date at the top of this page and, where the change is material, post a notice on the homepage. Continued use of the website after an update constitutes acceptance of the revised policy.

15. Contact

Questions, requests, or complaints regarding this policy can be sent to [email protected], or by post to:
Deep Root Galaxy LTD
132 Menachem Begin Road
Tel Aviv - Jaffa, 6701101, Israel